Is Super Subscription fraud?

• Subscriptions: Customers may inadvertently sign up for recurring subscriptions, leading to regular charges on their accounts.
• Free Trials: Users might enroll in free trials that automatically convert to paid subscriptions if not canceled in time.
• In-App Purchases: Charges can occur from purchases made within Super Inc.'s applications, often without clear notification.
• Extended Services: Extra features or services added during checkout that users did not intend to select can result in unexpected charges.
• Account Upgrades: Upgrading to a premium account can lead to charges that users may not expect, especially if they miss the notification.
• Failed Cancellations: Users may think they have canceled a service or subscription only to find that the cancellation did not process correctly.
• Multiple Accounts: Customers might have multiple accounts and not realize that each account can incur separate charges.
• Hidden Fees: Additional fees may be embedded in the price of a service that customers aren't made explicitly aware of at the time of purchase.
• Misunderstanding Terms: Users may misinterpret the billing terms and conditions, leading to unintentional charges.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the super .com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the super .com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with super .com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.